Customer-centric communication skills aligned with your customer's buying journey.
Cucentrix Partners with IT Services and Software Sales Teams to Enhance Your Communication Skills

Integrate customer-centric techniques into your customer’s buying journey to create more effective interactions and achieve greater outcomes. With Cucentrix’s proven training and coaching methods, you’ll be able to measure incremental improvements in both individual and team performance.

About Cucentrix

  • 25+ years of industry experience in sales, consultancy, and business leadership within IT Services, Software, SaaS, and Hardware.
  • Enhance communication skills by integrating customer-centric techniques into the customer's buying journey.
  • Practical tools and proven training methods to improve interactions at every stage of customer engagement—from planning to closing.
  • Flexible approach that distills best practices into simple, intuitive models tailored to your sales process.
  • Coaching packages designed to boost retention and performance, improving team outcomes by over 20%.
  • Empower sales and consultants to engage with insights, gather meaningful information, and create lasting impressions.

500

Training Sessions Conducted

>20 000

Learners trained

>1 000

Learners coached

Training programs and tools mapped to your customer's buying journey.

Communications skills training and tools aligned to every step of the buying journey. Learn and refresh your skills and knowledge when you need it most. 

Transform learning into performance with in-field practice and coaching.

90% of training is forgotten if not practised and coached in the field.

What if we focused on the right end of the problem?

Studies by Neuroscience and Experiential learning tell us ""To appropriate new skills we need to practice with feedback in a meaningful context." 

Improve communication skills post learning interventions with in-field real life micro-practice & real-time coaching.

Effective Sales Integration

Seamlessly integrate customer communication techniques with your sales process and your customers' buring journey.

Proven Results

Achieve tangible results and measurable improvements in your communication skills with Cucentrix.

Want more information?

If you would like to know more about any of the skills and or coaching programs. Or you would like me to share with you one of the tools associated with the programs for free, please  send me a short email with your question and or request.

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