Coaching Programs

90% of training is forgotten if not practised and coached in the field. What if we focused on the right end of the problem?Studies by Neuroscience & Experiential learning tell us "To appropriate new skills we need to practice with feedback in a meaningful context." Improve communication skills post learning interventions with in-field real life micro-practice & real-time coaching.

Transform learning into performance with practice and coaching for incremental performance and collective intelligence.

Skills Program Coaching

Immediate post skills program in-field micro-scenario skills practice and caoching to transform learning in the field with your specific customer communications scenarios.

1 to 1 coaching

Individual team member skills and behavioural coaching. This is based on your specific customer scenarios, and customer meeting observations and feedback for incremental performance improvement.

Coach the Coach

First Line Manger shadow coaching to help managers review performance and providing coaching performance conversation support.

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