Customer-Centric Communication Skills Programs
At Cucentrix, we offer cutting-edge communication skills programs tailored for sales and consulting professionals. Our comprehensive approach guides you through every stage of the sales cycle and customer journey, ensuring you deliver exceptional value.
Secure the meeting
Suitable: Sales
Learn to secure meetings with key stakeholders using industry best practices. Our method includes planning, researching, and crafting impactful value messages. Engage through email, calls, and social media while measuring results.
Build rapport and qualify
Suitable: Sales & Consultants
Build rapport with stakeholders by asking thought-provoking questions and providing valuable insights. Discover typical challenges, and develop multi-level questions to gauge opportunity size and probability.
Discover & build value
Suitable: Sales & Consultants
Identify and validate technical, business, and personal issues. Build a value and relationship map to understand what matters to each stakeholder, and use this information to enhance your business offer.
Present your differentiated offer
Suitable: Sales & Consultants
From the gathered business intelligence, create a simplified, differentiated offer that aligns with stakeholder outcomes. Develop a business case with validated ROI and customer proof points.
Negotiate with Win Win mindset and framework
Suitable: Sales
Master the art of negotiation with a win-win strategy. Leverage best practices, tools, and frameworks to prepare and practice for successful negotiations.
Individual Skills
Programs
Suitable: Sales and Consultants
1.Plan Your Territory Success
2.Create a Customer-Centric Value Message: Techniques to simplify, differentiate, and leave a lasting impression.
3. Conversational Questions: Develop insightful questions.
4. Build Your Customer Business Return Calculator: Craft questions to assess value.
Coach the Coach
Suitable: People Managers
First Line Manager Coaching Performance Conversations workshop.
Enhance your coaching performance with our First Line Manager Coaching Workshop. Gartner studies reveal that effective first-line managers can improve results by 17% and increase employee retention by 20%. This workshop helps managers discover their personal coaching style and adapt techniques to their context and team.
©Copyright. All rights reserved.
We need your consent to load the translations
We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.